Shipping Details
At WalkRight Shop, we aim to deliver your shoes promptly and securely. This Shipping Policy outlines our delivery methods, timelines, and costs.
1. Delivery Options
1.1 Standard Shipping:
- Estimated delivery time: 5–7 business days
- Available for all regions within Pakistan.
1.2 Expedited Shipping:
- Estimated delivery time: 2–3 business days
- Additional fees apply based on your location and order size.
1.3 International Shipping:
- Delivery times vary depending on the destination (typically 10–15 business days).
- Customs duties and taxes may apply and are the customer’s responsibility.
2. Shipping Costs
- Shipping fees are calculated at checkout based on your location, order weight, and delivery method.
- Orders over a certain amount $50 may qualify for free shipping—check our website for promotional offers.
3. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- Use this tracking number to monitor your shipment’s progress through our courier’s website.
5. Delivery Issues
5.1 Delayed Delivery:
- While we strive for timely delivery, delays may occur due to unforeseen circumstances, such as weather or carrier issues.
- If your package has not arrived within the estimated delivery window, contact us at info.walkright@yahoo.com or 021-111-426-980.
5.2 Incorrect Address:
- Customers are responsible for providing accurate shipping information.
- If a package is returned due to an incorrect address, additional shipping fees may apply for re-delivery.
6. Lost or Damaged Packages
6.1 Lost Packages:
- If your package is lost in transit, please contact us for assistance.
- After verifying the issue, we may offer a replacement or refund.
6.2 Damaged Packages:
- If your package arrives damaged, please email us at info.walkright@yahoo.com within 48 hours of delivery with photos of the damage.
7. In-Store Pickup (If Applicable)
- For local customers, we offer an in-store pickup option at no extra cost.
- Orders for pickup are usually ready within 1 business day. You will be notified via email or phone when your order is ready.
8. Contact Us
For any shipping inquiries or concerns, please contact us:
- Phone: 021-111-426-980
- Email: info.walkright@yahoo.com
Thank you for choosing WalkRight Shop. We’re committed to delivering your footwear with care and efficiency!